The virtual workforce comprises software robots that are installed on back-end servers, with the capabilities to take over all the repetitive, admin driven processes facing the human workforce every day. A variety of tasks can be executed independently without human intervention, freeing up employees to focus their attention on more valuable business priorities. Robotic Process Automation (RPA) is fast becoming the technology of choice across for a wide variety of organizations spanning any vertical market. Enterprises who embrace RPA, across the front office, back office and shared services divisions, are experiencing dramatic increases in business performance and ROI.
Some of the benefits of RPA include:
Examples of where RPA can be applied: