Automating
Clinical Operations with Al

Personalize the patient
experience, automate the work

Confido analyzes structured and unstructured data in your EHR and other systems to deliver personalized experiences that patients love. At the same time, Confido eliminates phone calls, and manual data entry for your staff, saving numerous hours of repetitive work.

The result: simplified care for patients, the elimination of burdensome manual work for caregivers, and improved financial health.

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AI Automations:

Appointment Management
Our AI agent will handle all your inbound & outbound calls related to scheduling, reminders and cancellations to streamline front office and increase monthly revenues.

Registration & Intake

Say goodbye to completing paperwork over the phone or at the office. Our AI agent will collect information and enter it in to EHRs seamlessly, saving your staff time.

Reviews & Surveys

Our AI agent will send necessary forms/review links for collecting feedback & improve your organic search for higher referrals.

Care Coordination

Our AI agent will provide pre- and post-operative instructions via human-like calls & messanger's, ensuring patients are well-supported & satisfied throughout their care journeys.

Appointment Management

New Bookings

Forget missed calls. Our AI agent works off hours, ensuring that you don’t miss any calls & assisting you in converting them to new bookings.

Rescheduling
By using AI based calls & messaging to confirm, modify, & cancel, appointments are well-managed, offering the possibility to have zero no-show rate.

Reminders
Your staff doesn’t have time to make multiple follow-up calls, especially when patients don’t answer. AI can send as many reminders as needed & even attend voice mails.

Registration & Intake

Intake Forms

AI can collect info needed to fill out paperwork & ensure it’s entered in relevant fields in the EHR.

Payment Collection

Collections become easy. We integrate with your payment portal & conduct follow-ups to ensure all fees are paid.

Verify Insurances

Let AI verify patient insurance, saving your staff valuable time.

Reviews & Surveys

Reviews

Every business thrives on customer reviews. Collect post-visit reviews without using staff resources.

Surveys
Use AI to send survey links to patients & gather valuable post-visit data.

Reputation
Our agents can generate case studies from reviews which can generate SEO & leads for your business, increasing organic reach.

Care Coordination

Preparation

Based on the appointment type, AI would personalize interactions to prepare patients before their upcoming procedure, help them get clearances etc.

Recovery

Post-discharge, AI would follow up regularly to assist patients in scheduling follow-up visits, & ensure medication & care plan adherence.

FAQs

We save a lot of staff time by answering repetitive questions on your behalf & triage medical questions to relevant staff members.

Healthcare Solutions

Public Safety Solutions

Contact Center Solutions

Automating Clinical Operations with AI Agents

AI Automations:

Registration & Intake

Care Coordination