Voice Products - Privacy Policy

Last Updated: April 25, 2023

PRIVACY POLICY

The following sets forth the Privacy Policy (“Privacy Policy”) of Voice Products, Inc. (“Voice Products”, “Company”, “we” or “our”), and is incorporated into and made a part of the Voice Products Terms of Use.

The privacy of your personal information (in some countries referred to as “personal data” or “personally identifiable information”) is important to Voice Products. Voice Products respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes how we collect, use, and disclose personal information in connection with the platforms and websites that we operate and that link to this Privacy Policy (collectively, the “Site”), our mobile applications (collectively, the “App”), our email communications, and our related products, services, and offerings (together with the Site and the App, the “Service”) and the choices you have associated with your personal information.

As our Privacy Policy changes in significant ways, we will make every effort to notify you of the changes. Minor changes to the policy may occur that will not affect our use of individually identifiable or personal data. As new features and functionalities are added, we may need to update or review the Privacy Policy and reserve the right to do so at any time, without prior notice and by posting the revised version. In case we modify the policy in a way that your awareness of the changes shall be required, we will provide notice at the top of the Privacy Policy for at least 30 days after the new effective date so that you can see at a glance that the Policy has changed. In other cases, we may specifically ask your consent. We will post Privacy Policy changes on our web site in a timely manner.

Introduction

This policy describes the types of information we may collect from you or that you may provide when you visit the website voiceproducts.com and any applicable subdomains thereof, and through any applications, mobile applications, functionalities, content, materials, or other online services provided by Voice Products (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

Specifically, this policy applies to information we collect:

  • On this Website.
  • In e-mail, text and other electronic messages between you and this Website.
  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
  • any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please Contact Us.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website and Service, including information:

  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number or ANY OTHER INFORMATION THE WEBSITE COLLECTS THAT IS DEFINED AS PERSONAL OR PERSONALLY IDENTIFIABLE INFORMATION UNDER AN APPLICABLE LAW (“personal information”);
  • that is about you but individually does not identify you; and/or
  • about your internet connection, the equipment you use to access our Website or Services and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.
  • From third parties, for example, our business partners.

Information You Provide to Us

The information we collect on or through our Website or Service may include:

  • Contact information, such as your name, company name, professional title, address, phone number, and e-mail address.
  • Account data, such as the username for your account and preferences.
  • Demographic information, such as your general location and region.
  • Audio recordings that you send or collect using the Service.
  • Communications, including the content of messages you send to us, responses to our surveys, and your customer support requests.
  • Transaction data, such as billing details and subscription records.
  • Other information that you choose to upload or provide to the Service.

Information We Collect Through Automatic Data Collection Technologies

We, our service providers, and our business partners may automatically log the following information about you, your computer or mobile device, and your activity over time on the Service and other online services:

  • Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, and general location information such as city or town.

 

  • Usage data, such as the website you visited before browsing to the Service, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
  • Precise geolocation data, if you approve the collection of such data through the Service.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We may also receive personal information about you from third parties, such as from other customers, business partners, our subsidiaries and affiliates, and publicly-available sources, such as social media platforms.

 

How We Use Your Information

We use the personal information that we collect to set up individuals and their organizations on our Service. We may also use the information to contact customers and visitors of the Site to further discuss interest in our company, the Services that we provide, and to send information regarding our company, such as service alerts and administrative messages. Separately, customers are also asked to provide an email address when registering for a Service, in order to receive a username and password. We may also use your email information to resolve support issues and administer updates to a Service, and will only share your email as described in this Privacy Policy.

Overall, Voice Products uses personal information for various purposes related to the provision of the Service, including:

  • To provide and maintain our Site and/or Service
  • To notify you about changes to our Site and/or Service
  • To provide customer support
  • To monitor the usage of our Site and/or Service
  • To detect, prevent and address technical issues
  • To notify you about changes to our Website or any products or services we offer or provide though it
  • To allow you to participate in interactive features on our Website
  • In any other way we may describe when you provide the information
  • For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data.

 

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates
  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred
  • To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them
  • To fulfill the purpose for which you provide it
  • For any other purpose disclosed by us when you provide the information.
  • With your consent

We may also disclose your personal information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request
  • To enforce or apply our Website Terms of Use, our Services Terms of Use, and other agreements, including for billing and collection purposes
  • Companies and individuals that provide services on our behalf or help us operate the Service or our business (such as order fulfillment, payment processing, customer support, hosting, analytics, email delivery, marketing, database management services, and risk and fraud mitigation)
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction

Retention of Personal Information

We may retain personal information for as long as it is required for its intended use.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always opt-out by communicating your desire via our Contact Us page.
  • Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by communicating via our Contact Us or your account page. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always adjust your user advertising preferences by communicating via our Contact Us page. For this opt-out to function, you must have your browser set to accept browser cookies.
    We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt-out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Accessing and Correcting Your Information

You may communicate with us via our Contact Us page to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

 

 

Opt-Out of Marketing Communications

You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions located at the bottom of the email. You may continue to receive service-related and other non-marketing emails.

Do Not Track

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment information will be encrypted.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, please contact Voice Products.

 

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