The virtual workforce comprises software robots that are installed on back-end servers, with the capabilities to take over all the repetitive, admin driven processes facing the human workforce every day. A variety of tasks can be executed independently without human intervention, freeing up employees to focus their attention on more valuable business priorities. Robotic Process Automation (RPA) is fast becoming the technology of choice across for a wide variety of organizations spanning any vertical market. Enterprises who embrace RPA, across the front office, back office and shared services divisions, are experiencing dramatic increases in business performance and ROI.
Some of the benefits of RPA include:
- Increase throughput – robots are 4-5 faster than humans and work 24/7
- Ensure compliance – robots deliver results with 100% accuracy
- Reduce costs – 10 robots can do the work of 100 people
- Increase employee engagement – let employees focus on the value-add activities
- Easily scalable – as your enterprise grows, you can scale up the power of Robotic Automation to match your changing needs
Examples of where RPA can be applied:
- Banking and Financial Services - Card Activation & Fraud Claims Discovery
- Insurance Claims - Processing & New Business Preparation
- Healthcare - Reports Automation & System Reconciliation
- Manufacturing - Bills of Material (BOM) Generation
- Hi-Tech and Telecom - Service Order Management &Quality Reporting
- Energy and Utilities - Account Setup & Meter-Reading Validation
