Strategies to Mitigate the Cost and Training of a Medical Scribe

There are several ways to calculate the cost of a medical scribe. First, how will the scribe learn to scribe for your organization? Most scribes learn to scribe by looking over the shoulder of your staff for a month or more. In most cases, this shadowing takes 30-60 days before they can truly begin to learn to document themselves.

What to Look for in a Medical Scribe?

As you may have guessed not all medical scribes are created equal, so let’s distinguish the differences in the marketplace today. The first thing that most people do not always realize is when they talk medical scribe it is very loose term. Most Medical Scribes have no to very little medical experience, from days to a couple weeks.

What is a Virtual Medical Scribe?

In the recent KLAS report, the author discussed how healthcare organizations are leveraging virtual medical scribes to improve clinician satisfaction. The KLAS report described virtual medical scribes as remote human scribes who communicate with cognition via laptop, smartphone, or tablet. The virtual medical scribe’s duties include: updating charges, clarifying information, entering clinical notes, and making suggestions to physicians.

Virtual Medical Scribes Saving Physician and Nurse Burn-out!

In a recent article by JAMA, the most significant source of dissatisfaction was physician’s feeling burnt-out by the amount of documentation they have to manually enter in the electronic health record. Doctors and nurses increasingly feel like they are data entry clerks. Entering or confirming average values for every patient is tiring and time-consuming. This takes the doctor away from why they became a doctor in the first place, patient care.

On an average day, a physician spends two or more hours a day documenting in their EMR, and often into the evening, affecting their quality of life and creating physician burnout. These physicians and nurses are looking for some relief from the burden of documentation.

Cybersecurity Warning For Public Safety Agencies

Public safety agencies across the U.S. should have received the warning – you’re at risk of a cyberattack.

FirstWatch – a company that monitors public safety systems for attacks and unusual activities - sent out an email alert on January 29, 2022 that cyberattacks against 911 centers, local governments and medical facilities are ongoing and on the rise.

Telehealth Funding Still Available

Telemedicine has become standard practice for many providers since the beginning of the COVID-19 pandemic, but for others implementing a telehealth program has been a challenge.

Often smaller providers or those located in rural areas struggle to find the money to pay for a new telehealth program. They are likely unaware that millions of dollars are available as grants and other special funding programs.

Telehealth Access Here to Stay?

When the COVID 19 pandemic hit the U.S. and healthcare providers turned to telemedicine as a way to continue seeing their patients, the government acted to lift restrictions that limited access to telehealth. A bipartisan group of U.S. representatives is now hoping to make access permanent.

Voice Products awarded Telehealth/Telemedicine agreement with Premier, Inc.

We're excited to announce that Voice Products has been awarded a group purchasing agreement for Telehealth/Telemedicine with Premier, Inc. Effective November 3rd, 2021, the new agreement allows Premier members, at their discretion, to take advantage of special pricing and terms pre-negotiated by Premier for Voice Products’ telehealth platform, Let’s Talk Telemedicine, as well as medical carts, kiosks, and medical equipment.

“We’re thrilled to be leading the way in telehealth and telemedicine solutions for Premier members,” said Dean J. Tullis, President, and CEO of Voice Products. “Our platform is one of the most sophisticated available but also among the easiest to use. We built it to be reliable and secure with features that replicate an in-person visit.”

Let’s Talk Telemedicine is suitable for Premier’s new Telehealth/Telemedicine category because it’s a robust solution that goes beyond simple video conferencing.

Let’s Talk Telemedicine is an easy-to-use, yet secure, HIPAA-compliant platform with customizable features that work with a healthcare provider’s workflow. The solution integrates with existing systems such as EHRs and patient portals. It offers the unique opportunity to connect with medical carts, kiosks, and devices so doctors can read a patient’s vitals in real time, making a telemedicine visit no different than an office visit.

 Premier is a leading healthcare improvement company, uniting an alliance of more than 4,400 U.S. hospitals and 225,000 other providers to transform healthcare. With integrated data and analytics, collaboratives, supply chain solutions, and consulting and other services, Premier enables better care and outcomes at a lower cost.

Voice Products also holds a group purchasing agreement with Premier for Call Center Services. It provides call center telephone recording, screen recording, PCI compliance, workforce management, ACD, IVR, and more. The contract number is  PP-SV-244.

Why Your Practice Needs Medical Interpreters

It’s likely happened before – a patient walks into your practice but can’t speak English very well. She may have brought along a family member, maybe a child, to help translate. That may seem enough to get by, but it’s not ethical and may not be legal.

Instead, your practice needs to have a system so it can access qualified or even certified medical interpreters, not just people who are bilingual, any time they’re needed.

Money Available for Telehealth Infrastructure for Those Who Qualify

Looking to add telemedicine services in your facility but don’t know how to pay for the infrastructure? You may qualify for up to one million dollars from the FCC.

Round 2 of the COVID-19 Telehealth Program began on April 29, 2021. If your organization qualifies, the program can pay for your telehealth infrastructure, such as telecommunication services, information services, and connected devices to provide telemedicine.

The program was established to help health care providers (HCP) provide telemedicine/telehealth services during the pandemic. Round 1 of the program provided more than $200 million to hundreds of organizations. Round 2 includes an additional $249 million.

Health care providers who are eligible for the program include nonprofit and public eligible health care providers that fall within the categories of health care providers in section 254(h)(7)(B)of the 1996 Telecommunications Act including:

Both rural and non-rural health clinics are eligible to receive funding.

To apply, you have to first request an eligibility determination from the Universal Service Administration Company (USAC) which is administering the funding under the FCC’s oversight. You must apply from April 29 through Noon ET on May 6, 2021.

You can also find additional resources, including what items are eligible for reimbursement and webinars about the application process through their resources page.

Private providers, for-profit providers, and vendors of eligible services and/or devices are not eligible and cannot apply for the funding.

Voice Products can help you build the right telemedicine solution for your clinic, school, or facility. We customize our platform to your workflow and your needs. If you qualify and are awarded funding, contact us to learn more about how our solution Let’s Talk Telemedicine can help you.

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