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Claims Collector

Our comprehensive evidence collection and storage solution is designed specifically for claims representatives in the field and their customers. It will simplify your evidence gathering with ONE device and stop you from dragging around multiple pieces of equipment, cords, and batteries and will store all your evidence (pictures, video interviews, dictation, notes) in a secure cloud for easy access and retrieval. It can also reduce your exposure to COVID-19 by eliminating unnecessary contact with other people.

The Claims Collector app is compatible with Android and iOS. It allows you to record video and audio with notations, to take photos, record confidential client statements, and even record dictation, all tagged with a GPS location. It even allows your clients to do their own gathering without a visit from a claims rep.

None of that information stays on the actual device. Instead, it's stored in the world's most secure cloud, Amazon Web Services (AWS), which is the only cloud the government will use. It meets HIPAA, CJIS, and FERPA security requirements.

Claims Collector organizes claims evidence in a secure database that can be sorted by company, claims representative, claim type, etc. This database is searchable and allows claims managers to easily find any or all claims. They can also send any information with a secure link to other personnel, management, or legal team. and are able to delete unneeded information and close the claim.

The app provides you with a built-in audit trail or chain of custody that can track all activity by user, date, and time.

It's also available for the claimant, who may want to document the damage without a visit from a representative, because of COVID-19 concerns.

Benefits to Administration:
  • More efficient office workflows with evidence sent directly to the agency
  • Documented chain of custody throughout the entire process
  • Evidence store in the world's most secure cloud
  • Evidence shared seamlessly across the entire enterprise
  • Easy to search and find any claim by type or representative
Benefits to Field Users:
  • One easy to use app replaces multiple standalone devices (e.g. cameras, microphones, video cams, notepad )
  • Save time processing evidence by uploading directly from the field to secure database
  • All evidence centrally stored and organized by case
  • Multiple users can upload evidence simultaneously to the same event
Benefits to Customers:
  • Document and upload damage by yourself, without a visit from an insurance representative
  • Keep social distance from claim adjuster who doesn't have to visit your home during COVID-19
The Claims Collector mobile application will replace your:
  • Digital Camera
  • Audio Recorder
  • Video Camera
  • Notebook
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Product Information

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Our mission at Voice Products is to always exceed customer expectations with an emphasis on total customer satisfaction.
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